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Docs

How Loop works

Task-focused guides for every part of the product — organised the way Loop itself is.

Getting started

Welcome to LoopWhat Loop is, the four channels it runs on, and a map of the product — Dashboard, Conversations, People, Loops, Automations, and Settings.
Create your first LoopA step-by-step walkthrough of building your first Loop — from goal to launch — so Loop can start real conversations with your people.

Conversations

Working the Conversations inboxHow Loop's Conversations inbox is organized — filters, channel chips, who's holding each thread, and when Loop needs you.
Taking control of a conversationHow to take over a conversation from Loop, what happens to scheduled sends, and how to hand it back when you're done.

People

Loops

Automations

Instagram Automations in LoopHow Loop's Automations section replies to Instagram comments, DMs, story replies, and live comments — plus agentic DM handling.

Channels

Connecting your channelsHow to connect Email, Voice, Instagram, and WhatsApp in Loop, where each connection lives, and how to disconnect a channel safely.

Settings