# Plan Downgrades Route to Contact Support

Version 1.21.0 · July 17, 2026

Self-serve plan downgrades are now handled by our support team to ensure the best experience.

## New features

- Self-serve plan downgrades are now blocked and you will be routed to Contact Support for a more personalized experience.

## Bug fixes

- Fixed the sync status to refresh immediately after a retry with Topmate.
- Kept studio identity intact even after a Topmate disconnect.
- Removed any possibility for the launch gate to block or error during a launch.
- Ensured non-Indian numbers now correctly dial through the international trunk as intended.